Terms of Service
On the basis of these general terms and conditions (AGB) between the customer and MaroVerlag, represented by Käsmayr Benno, address: Zirbelstr. 57a, 86154 Augsburg, Phone: +49 821 41 60 33, Fax: +49 821 41 60 36, Email address: firstname.lastname@example.org, commercial register: Augsburg, commercial register number: HRA 10 652.
Object of the contract
This agreement regulates the sale of new goods via the seller’s online shop. For the details of the respective offer, please refer to the product description of the offer page.
The contract is exclusively concluded in the electronic business via the shop system. The presented offers are a non-committal invitation to submit an offer by means of the customer order, which the provider can then accept.
The ordering process for the conclusion of the contract in the shop system follows the following steps:
- Selection of the offer in the calculation (size, color, number)
- Insert the offer into the shopping cart
- Clicking the ‘Shopping Cart’ or ‘Show Shopping Cart’ button.
- Clicking the ‘Continue to Checkout’ button.
- Entering the invoice address and / or different delivery address
- Selection of payment method
- Checking and processing the purchase order and all entries
- Press the ‘Buy Now’ button.
- Confirmation Email, that the order has been received
The contract is concluded by receiving the order confirmation email.
The contract period is concluded indefinitely.
The delivered goods remain the property of the supplier until full payment has been received.
The provider reserves the right not to provide the promised service in case of non-availability.
Prices, shipping charges, return costs
All prices are final prices and include the statutory value-added tax. In addition to the final prices, additional costs are charged according to the method of payment, which are displayed before placing the order. There are no charges for postage and packaging (shipping). If a right of withdrawal exists and is used by the customer, the customer has to cover the costs of the return shipping.
Terms of payment
The customer has only two payment options:
- Prepaid Transfer
- Payment service providers (eg PayPal, Credit Card, Giropay, SEPA direct debit, Sofortüberweisung, ApplePay)
Additional payment methods are not offered and are rejected.
The invoiced amount must be transferred to the account specified in the invoice, which contains all the details for the transfer and is sent via Email.
When using a fiduciary service / payment service provider, it is here that the provider and the customer process the payment among each other. The trustee service / payment service provider forwards the payment of the customer to the provider.
Further information is available on the website of the respective trustee / payment service provider.
The customer is obligated to deposit or transfer the stated account of the invoice within 14 days after receipt of the invoice.
The payment is due from the date of the invoice without deduction. After expiration of the payment period, which is determined by the calendar, the customer is also in default without a dunning letter.
Terms of delivery
The goods will be dispatched immediately upon receipt of the order.
The shipment takes place no later than 2 days.
The standard delivery time is 3 days, unless stated otherwise in the article description.
The supplier sends the order from his own warehouse, as soon as the whole order is in stock.
The customer will be informed about delays immediately.
If the supplier is not responsible for a permanent impediment to delivery, in particular force majeure or non-delivery by his own suppliers, even if a corresponding cover transaction was made in good time, the supplier has the right to withdraw from a contract with the customer. The customer is informed immediately about this and payed services, in particular payments, will be refunded.
Right of Revocation and Customer Service
You have the right to revoke this contract within a period of fourteen days without giving reasons.
The revocation period shall be fourteen days from the date onwards,
- In the case of a purchase contract: where you or a third party you have named, which is not the carrier, have taken possession of the last product
- In the case of a contract concerning several goods which the consumer has ordered under a single order and which are delivered separately, in which you or a third party, which is not a carrier, have taken possession of the last product,
- In the case of a contract for the supply of a product in several parts or pieces: in which you or a third party, which is not a carrier, have received the last part or the last piece.
- In the case of a contract for the periodical delivery of goods over a fixed period of time: on which you or a third party you designate, which is not a carrier, have taken possession of the first goods.
In the case of a combination of several alternatives, the last effective date is decisive.
In order to exercise your right of revocation, you must inform us (MaroVerlag + Druck eK, Benno Käsmayr, Zirbelstrasse 57 a, D-86154 Augsburg, Phone: +49 821 416034, Fax: +49 821 41 60 36, email@example.com eg with a letter, facsimile, or Email) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.
In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of the revocation
If you revoke this agreement, we will pay you back all the payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the favorable standard delivery offered by us) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly asked for a different payment method; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.
You have to return the goods immediately and in any case no later than fourteen days from the date on which you inform us of the revocation of this contract, to MaroVerlag + Druck eK, Benno Käsmayr, Zirbelstraße 57 a, D-86154 Augsburg, Phone: +49 821 416034, Fax: +49 821 41 60 36, firstname.lastname@example.org. The deadline is respected if you send the goods before the end of the deadline of 14 days.
The customer bears the direct costs of returning the goods.
Customers shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the nature, characteristics and functioning of the goods.
End of revocation instruction
Claims for damages by the customer are excluded, unless otherwise stated for the following reasons. This also applies to the agent’s agent and vicarious agent if the customer is in breach of these claims to damages. Exceptions are damages claims of the customer because of injury to life, body, health or essential contractual obligations, which necessarily to fulfill the contract goal need to become. This also does not apply to claims for damages following gross negligence or willful breach of duty on the part of the supplier or his legal representative or vicarious agents.
Language, jurisdiction and applicable law
The contract is written in German. The implementation of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this applies only to the extent that this does not restrict the statutory provisions of the state in which the customer is domiciled or habitually resident. Jurisdiction is in the case of disputes with customers who are not a consumer, a legal person of public law or a public special fund, the seat of the provider.
The invalidity of any provision of these General Terms and Conditions shall not affect the effectiveness of the other provisions.
Implementation of the ODR Directive
Online dispute resolution pursuant to Article 14 para. 1 ODR-Regulation
The European Commission is providing an online dispute resolution platform (OS), which can be found at http://ec.europa.eu/consumers/Odr/.
Note pursuant to § 36 para. 1 no. 2 VSBG: We would like to point out that we are in principle willing to participate in dispute resolution proceedings before a consumer protection agency. Consumers may apply to the following consumer complaint office:
General Consumption Center of the Center for Conciliation eV Contact: Straßburger Straße 8, 77694 Kehl, Tel .: +49 7851 79579 40, Fax: +49 7851 79579 41, Internet: www.verbraucher-schlichter.de, E-Mail: email@example.com.
This conciliation body is a ‘general authority for the suppression of customs duties’ pursuant to § 4 para. 2 sentence 2 of the CSLA.